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How did we do with your most recent meal(s)

We'd love to know and we will respond to and discuss your comments with the teams here @topnoshmeals

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Founders - Top Nosh Meals

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Comments (144)

Outstanding

By: on 25 March 2022
I just started with Top Nosh meals and the meals are the best available . Friendly service and delivery . It is such a pleasure to deal with this company . Thank You .

Good Food

By: on 19 March 2022
Have just started with Top nosh meals after they were recommended whilst I was in hospital. So far I have enjoyed all of my selections.
These meals take the stress out of shopping and cooking for myself and I know that I'm having a healthy well prepared meal each day. The petite meals are a great size when your older and not wishing something larger.
Staff were extremely helpful over the phone with getting started and the delivery.
I have no hesitation recommending you to anybody. Keep up the good work.

Healthy, tasty and easy. (:

18 March 2022
I have been buying meals from from Top Nosh now for a couple of months and I'm really happy with what they have to offer. The food is tasty and I love the fact it comes frozen already so no waste, straight to the freezer. I have tried many options of ready meals along the past years and I can happily say that this one is on my top list. Perfect amount of veggies and tasty food. It's easy and delicious. Thanks, guys (:

Thankyou

By: on 18 February 2022
Thankyou Top Nosh I have finally found healthy meals that I have not cooked myself. Also the size of your meals are perfect for me. I am buying petite and I am eating every day now. The selection is good as well.
Thankyou Top Nosh I only have to cook for my dog now. (Don’t suppose you have a dog menu!!!). Am joking!!


Top Nosh Meals Response
Hi Roni, We are go glad the meals are working out for you - that's great! And no - sorry - we are not thinking of extending to include doggy meals!! Cheers from the Top Nosh Team

As good as home cooked.

By: on 17 February 2022
My sister and I have really enjoyed your meals. So tasty. We love the choices. Great to just go into the freezer and pick out your meal each day.
Appreciate your service. Thankyou.
Gail & Sandi.


Thanks for the convenience

By: on 15 February 2022
As a first time customer I was pleased to receive my order and try the variety selected. I loved the Chicken Parmigiana and the Pork Meatloaf. I would have liked more Chicken in the Apricot Chicken but it was tasty. I appreciated the use of the cooler box and ice as I didn't have the Esky out in time. Thank you for that extra service. Will certainly order again.

My meals.

By: on 15 February 2022
Love, love, love Top Nosh meals. I no longer have to cook for my 2 children as they have left their nest. So my husband orders and eats muscle chef as he is a Power Lifter. But I wasn’t going to cook just for me so I found Top Nosh and I’m very happy as the food is healthy, tasty and easy to heat up. So now I no longer worry about what I’m going to have and also no preparing my dinner anymore.
Thank you

Good quality ingredients

By: on 11 February 2022
Only tried Top Nosh once so far and we will only be small time users as we still do some cooking ourselves. That being said, the meals we did have so far were quite good to very good but we probably should have ordered a bigger size (we ordered medium). There were some detractions which can easily be remedied. The heating instructions (barely readable) were for to short a time in the microwave(we have a good one). On two occasions, the meals were still partially cold. The mashed potato was insufficiently mashed and was lumpy (in each case).
Also we were not given any indication of delivery time. The containers are quite difficult to open and I imagine that the frail, elderly could find them almost impossible.


Top Nosh Meals Response
Thank you for your review Kevin. As new owners we are grateful for your feedback. We already have on our list of improvements, to replace ( in the near future) the labels on the containers which are difficult to read and we are commencing to process all the vegetables in a more commercial manner, meaning the lumps will be gone in the next few weeks (once we get ourselves sorted). Delivery time is offered in a 2-3 hour window, but as you can imagine, with traffic and other out of our control conditions: it can vary. In the near future we will be commencing a new delivery system which will allow for a more accurate time of delivery. As all microwaves differ it is difficult to accurately prescribe the exact amount of cooking time to suit each microwave... so it does unfortunately require a bit of trial and error. We hope you continue try our meals and your feedback is always appreciated. Cheers Wendy

Easy meals

By: on 28 January 2022
I had a stroke while on 'holiday' in Adelaide, which left my right side numb, so finding TopNosh was a godsend. We particularly like being able to order small meals. Haven't tried many so far, but the cottage pie and chicken teriyaki are very nice. I like that it's just good, basic home cooking, and also love the story of how it came to be. We look forward to trying the whole menu!

Yummy meals

By: on 26 January 2022
I recently ordered some meals from Top Nosh and must add that so far they have been delicious. So easy to order and staff are very helpful. Delivery with a smile.

Excellent hardy Meals

By: on 24 January 2022
Mum loves you meals great value and size portions....Great meals and the are down to earth and none of this fancy stuff like other meals you can get are....

Thanks

Totally recommend

By: on 6 January 2022
Have ordered twice now for my mum who had a stroke and no longer cooks for herself. Mum is really enjoying the size, choice and flavour of all the meals she has tried. Top Nosh were recommended to her by her rehab team and we are grateful that such a wonderful service is available. Keep up the good work!

Roast lamb dishes dinner

By: on 24 December 2021
Just letting you know that my sister-in-law from Melbourne Victoria at organise with you guys with Xmas dinners and desserts . Yesterday I had one of your delicious dinners which is the roast lamb because it was such a hot day I decided to have it cold which made no difference to the taste and the quality of the meal decide to say thanks very much keep up the great work merry Christmas and have a happy new year and yes I will pass onto other friends and family members about your service thank you .

1st timer

By: on 19 December 2021
I have enjoyed my first order and am looking forward to other choices next week. Thank you

Good choice of meal sizes

By: on 10 December 2021
Your meals are delicious with a good menu and size choices. However, I’m gluten intolerant and take a risky chance not knowing if the meals contain wheat or barley products. Perhaps some could be labelled “gluten free”.
Elizabeth


Top Nosh Meals Response
Hi Elizabeth, Thank you for taking the time to give us your review. If you'd like to have a look at our Low Gluten meal section of the website, that has 17 items in it. None of our meals are gluten-free and are not suitable for coeliacs or if you have a gluten allergy. Our commercial kitchen is not set up for being able to meet the guidelines needed to obtain the the gluten-free tick. Thanks again and glad to hear that you're enjoying the meals. Lisa and the Top Nosh Team

Keep on cooking.

By: on 1 December 2021
Hello Mike,

I promised, that whenever we had finished our first order, to send you a review.
Since this is our first experience with prepared meals, and they are not our sole source of energy and pleasure, we are convinced that we will continue.
We like the selection,delivery, presentation and, generally, the taste of the meals. Knowing, that tastes are very different and that you cannot please everybody, we have to congratulate you and your team for making life easier for so many elderlies.
Yes, we added spices at times and wished you would have sometimes selected some fettuccine instead (of the bland) mashed potatoes. But the vegies were great and more than we would normally eat.
So, YES, we will be back in the New Year and will tell friends what a great kitchen you have.
Until then:
All the best and kind regards, Merry Christmas and a happy and prosperous New Year to you, your family and team.

The best home style food

By: on 18 October 2021
Top Nosh Meals are exactly as the name suggests, they're beautiful & tasty home style meals. There's a great menu to choose from & the meals are delivered to the door, right on time & with a smile. It is wonderful to be able to order Top Nosh Meals & know you will be getting such great tasty meals.

Great tasty meals.

By: on 28 September 2021
I have tried a lot of different meal services this is by far the best. Great having a choice of sizes and loving the vegies with each meal.
Easy ordering great service.
Would love if delivered to my area fortnightly but otherwise can't fault the meals or service the staff offer.

Once was enough

By: on 2 September 2021
Many months ago I phoned through to order. The Lady taking the order told me there were no Gluten free meals. She didn't know that the terminology for Gluten Free if Low Gluten & my meals came with dry meat and vegetables and when heated were dry and tasteless. I called to ask if something could be arranged and a "gentleman" with a strong English accent argued and said if I wanted gravy I would have to get it myself and told me I would never be satisfied. I threw the frozen meals in the garbage.

I am 87 in a few weeks, with problems with Gluten, Lactose and I have found out recently Stevia. I no longer drive, have Heart problems with several lots of surgery, Circulation problems, Lung, and spinal problems also with surgery that left me with chronic pain. I need high protein low carb meals and am Anaemic. Diet is important. Apart from the need for the high protein and low carbs I am diabetic type 2The response from "Top Nosh Meals" put me off trying anywhere again until now. I am wondering if you now have more helpful staff. If not I shall stay well and truly clear.


Top Nosh Meals Response
Bill - I cannot even begin to imagine how life must be living with such pain. The worse pain I have ever had to deal with was a toothache.

What you are going through must be simply terrible.

On this occasion though, having reviewed the notes that we made when our conversations took place over a year ago, I don't feel that any further words or comments can help resolve the situation. I hope that we can agree to disagree and both move on.

Kindest Regards...

Mike.

Beautiful meals

By: on 25 August 2021
I recently purchased some meals for my mum she loves the beef lasagne and corned beef meal and she's given them 10/10 thanx heaps will be ordering again

Top Nosh Meals Response
Thanks Yasmin - the recipe for our lasagne dates back to a restaurant in the late 80s where Dawn and I first met!

How could we not be happy with a score of 100%
That's great news.
Mike.

Staff - Top Nosh Meals

By: on 20 August 2021
The meals arrived beautifully presented - and good enough for me to want to eat. The first meal was delicious. So pleased you were recommended for me. May we have a long association. The staff have been excellent in their interaction with me. Great Service. Thank you

Top Nosh Meals Response
Hi Marcia....
thanks for your great summary of how we've travelled so far.

On a side note - we have now set you up for online ordering so you will see the prices on our site set at 30% of their normal full prices.
That way you can order, pay your share - then sit back and wait for us to show up!
Thanks again Marcia. We look forward to a long association too.
Mike, Dawn and the Top Nosh Team.

Thank you Mike and Dawn

By: on 19 August 2021
Finally had to put my mum in a home last week sadly. Onn behalf of herself and myself we want to thank not only Mike and Dawn but the whole team for taking care of mum and dad for close to 15 years. Always a pleasure to deal with and will always recommend them to anyone - nothing too hard or difficult and the meals are always top shelf - thanks guys John and June

Top Nosh Meals Response
John.....
it's always sad to say a fond farewell to those that have been with us for so long John.
We thank you for your kind words and for being there to assist with orders and the general everyday logistics we work with to make sure things run smoothly.
It's been great knowing you all John - who knows - maybe our paths will cross again!

Kindest regards to yourself and June.

Mike, Dawn and the Top Nosh team.

Fresh and tasty

By: on 14 August 2021
I heard about Topnosh through a few clients, so I decided to try for myself. I collected my order, easy and friendly experience. The meals were easy and fast to reheat. Tasty and good quality meals, loved the sausage rolls especially! My daughter loves the apricot chicken. Will order again. Thankyou for a quality product and a great team.

Top Nosh Meals Response
Thanks Liana....for sharing your thoughts....
The Sausage Rolls got off to a slowish start but the kitchen team are making them 2-3 times a week now!
Thanks again.
Mike.

Topnosh meals really taste home cooked!

By: on 11 August 2021
Having tasted and rejected all the frozen and some of the delivered meals, I feel as if I’ve hit the jackpot with Topnosh. The variety and excellence of your menu gives such a wide choice and I’m slowly eating my way through all the choices. The petite meals are just right for me. I’m 82 and hate cooking. I’d wake up and think - what on earth am I going to eat for dinner. It was quite a worry and caused a lot of anxiety. Then TA DA!! A friend told me about Topnosh. You’ve got no idea what a difference Topnosh has made to my life. No more worries about meals, much less shopping and something great to eat every day.
Thank you to all the Topnosh team.
Kindest regards


Top Nosh Meals Response
Therese - that's simply awesome! We'll make sure we read your feedback out to the teams next week.

Thank you so much for sharing - the happiness simply shines through!

Mike, Dawn and the Top Nosh Team.

Good Quality

By: on 11 August 2021
We are on holiday from Melbourne, ordered the meals during lockdown , tasty home cooked meals, convenient much cheaper than eating out or takeaway. Thanks to the team




Top Nosh Meals Response
Thanks Sandra for sharing your thoughts. I hope you enjoyed your stay :-)

Mike.

Top Nosh Meals

By: on 5 August 2021
These meals are home cooked meals and by no comparison come close to those in the frozen meals at the supermarkets.
My doctor is always on my case about my weight. These meals are measured out and have the correct quantities of everything for good health and nutrition.
My doctor is pleased my weight is under control and with the difficulties I have holding utensils these days, having the meals delivered is a hugh convenience .
Thank you very much Top Nosh Meals.


Top Nosh Meals Response
Thanks Cheryl....

we think you'll be happy to see the 3 new meals we are brining on for the Spring 2021 menu, which are all going to be very easy to eat and packed full of nutrition!

Watch this space!

Big thank you!

By: on 5 July 2021
Just want to say thank you for providing such an amazing service. I live in Brisbane and worry about my dad eating properly. He lives in Peregian on his own and honestly wouldn’t bother to cook for himself. Atleast now I know he’s getting the nutrition he needs. Thank you ❤️

Top Nosh Meals Response
You're most welcome!

I'm sorry but I'm unable to figure out who your dad is - so cannot really add anything of any real context.

But we're glad we have been able to put your mind at ease :-)

Mike.

Only thing she wants to eat

By: on 18 June 2021
I order these meals for my neighbour who is at end stage kidney failure. Most days she avoids eating as much as possible. She remembered how great these meals were when she ordered them a few years ago so I ordered a wide selection for her. She has been eating almost a whole medium meal every day. She loves these meals, the lamb roast and sweet and sour pork especially. It's the only thing she wants to eat. So thankful for these meals with easy delivery and great communication. Really great business.

Top Nosh Meals Response
Melanie

Great news that we are able to help out. We hope your friend is OK.

Kindest Regards - Mike and Dawn Haines

Awesome Home-Style cooked food.

By: on 18 June 2021
My parents are in their 80s and still living in their own home.
They are getting a bit past cooking for themselves, and I worry that they might leave the stove on, so was very happy to hear their Doctor recommended this company to have meals delivered.

My Parents years ago tried a few companies who delivered food, but weren't happy with the food delivered until they discovered this company.
Every week they have two of the Roast lamb and two Salmon and during winter a couple of soups delivered. I like the fact that these meals are cook at their facility fresh each week and delivered for only $5.00. They are evidently vacuum sealed somehow to extend their freshness in the fridge for up to 6 days, so they don't need to be frozen.

As I don't live close, I am now happy that they are eating well and really enjoying their food again.

Also a big plus is that this company are registered with alot of Aged Care Package Managers (my parents Packages are managed by Churches of Christ), so their meals are subsisted through this system, so makes it very economical for them to have such quality food delivered.

Another plus I've found with dealing with this company, is that they are so lovely and helpful. Is just a small family business so I love the fact that we also are supporting the local community in business, (rather than some big company that doesn't care about peoples individual needs.)


Top Nosh Meals Response
Amanda...

thank you for the great summary of what we have been able to achieve for your parents.

It's been a pleasure!

Kind Regards...
Mike and Dawn.

2nd. Delivery

By: on 17 June 2021
Mike, Dawn and the team.
Expecting our second delivery tomorrow, although we have purchased from the over the counter store as well.
We really look forward to deciding which meals to choose each evening, and so far haven’t had one meal that we wouldn’t buy again. Especially like the choice of sizes of the meals and fresh ingredients. Also the snacks are very tasty too, we loved the pork and apple sausage rolls complete with the tomato sauce pack and as yet haven’t tried the Cornish pastie. Spoilt for choice, we are so lucky!
Even the delivery guy was pleasant.
Thank you everyone for making this such a pleasant experience.


Top Nosh Meals Response
Eric and Jacquie


great to hear that everything was good - including the delivery driver!


Kind Regards


Mike and Dawn.

Great meals and service

By: on 14 June 2021
My friend whom we order for is very happy and glad to have the wonderful service you offer. She has just come out of hospital and is so happy with the meals.

Top Nosh Meals Response
Thanks Di




we appreciate you sharing your thoughts.

Mike and Dawn.

Very professional & courteous organisation

By: on 27 May 2021
Well done on presentation and professionalism ...
Meal quality is excellent as is packaging and service


Top Nosh Meals Response
Thanks Helen. We appreciate you sharing your thoughts. M&D and the Top Nosh Team.

Yummy Meals

By: on 26 May 2021
T - Tasty
O - Ordering easy
P - Price affordable
N - Nourishing
O - Oozing Flavour
S - Scumptious
H - Healthy

Highly recommend these yummy meals


Top Nosh Meals Response
Awesome and Creative!

5 Stars *****

By: on 20 May 2021
Dear Team,
It is very much appreciated for the quality of tasteful and nutritional meals with the added bonus of being "home delivered". We are sincerely grateful for being introduced to your company and your service. Your meals have far outweigh my expectations and my partner has indicated, he would rather choose one of your prepared 'home cooked' meals over my hastily thrown together, last minute " Oh, what will we have tonight", type meals. This will be our 4th delivery soon, and Peter already has some favorites. He recommends the Beef Pies for Lunch time, and anyone of your delicious meals for dinner then topping it off with the Apple Pie, I just add some custard, and he is one VERY HAPPY MAN and here I thought, I had won his heart with my culinary skills. Should I be worried ?


Top Nosh Meals Response

Hi Debbie ... we have some real bad news for you - there are lots of new goodies for your man to choose from on our new winter menu - so yes - you should be concerned :-)

On a serious note - thanks for your entertaining and enlightening review - it'll definitely put allot of smiles on allot of dials!

Thanks for taking the time to keep us in the loop :-)

Can we expect the reality show soon?? :-)

 

 


Top Notch Service from Top Nosh

By: on 18 May 2021
Our Dad has been receiving your meal service for more than a year now and he is so happy with them, which in turn, makes us very happy too. It’s puts us at ease to know that he’s getting nutritional food with so many options. Your team is exceptionally friendly and easy to deal with, which is fantastic when a family is attending to the needs of a senior family member. Thank you so much for the service that you provide. You guys ROCK!!

Top Nosh Meals Response

Thanks - with capital T!

I'll make sure your comments are read out at the next team briefing - ps we all love your email address :-)


 

 


Well Done Team

By: on 5 May 2021
I have found that your service, communication, and preparation of the meals is nothing short of Excellent, thank you.

Top Nosh Meals Response

Thanks Chas... we hope we can be of assistance long into the future :-)

 

 


An aged pensioners dream

By: on 12 April 2021
I am 85 years old and I am living on my own on the Sunshine Coast. I have only just started recently with Top Nosh and I will definately be a regular. I only need the petite meals and they are delicious palatable and aroma filled. The only problem is deciding what meal I want each night. Thanks for such a great product.

Top Nosh Meals Response

..

Wow - we're stoked!

Thanks for your review and sharing your thoughts Carleen......


TOP NOSH !

By: on 12 April 2021
I came in and picked up a few meals to try, having been told by a visiting home care nurse about your meals. Firstly I would like to say your whole set up is pristine and the service was with a smile .We have been so impressed as we tried the different meals I purchased .
My wife has Cancer and a few other health issues, so for me to be able to order meals that suit us both is a real bonus for me doing most of the cooking now. The ones I picked up were adequate in size, tasty without being peppery and are like home cooking. Will recommend to others.
Just one point, I did have to heat them a few minutes longer than the directions.
Ordering soon. Eric and Jacquie.


Top Nosh Meals Response

..

Lovely words - thanks Eric and Jacquie.



So sorry to hear about Jacquie's health issues but so glad to hear that we can do our bit to help you both through it :-).

Probably 5-6 years ago now we took a conscious decision to primarily look after the needs of Seniors so the comments you shared about the meal sizes and home cooking really hit the spot for us.

Fingers crossed things start to look up in the near future .... we'll be around to help out just when you need us :-)

Thanks....


Thanks but query

By: on 26 March 2021
As always, I have my favourites to which I stick & enjoy but tend to wonder why some are dropped, such as Asian Noodles. Will it be coming back in another season or was it not popular enough to continue ? I miss it already.

Top Nosh Meals Response

..

Hi Lauren .... it did come off as it was not the best seller, but I will have a look at it again and see if we could pop it back on for the Winter menu - it'll probably sell better in the colder months and looking back we probably didn't give it quite enough time to get up to speed

Thank you for your loyal support - we have notes that go back to 2013! How good is that :-)




Carers Helper

By: on 26 March 2021
My Mum is 98 & has been in my care for 10 years, it's always been very stressful for me working out what to give Mum. As she gets older she has become more fussy. I was buying the McCain frozen meals, but Mum didn't really like them. As times gone on my health has deteriorated & I really couldn't cook for Mum, so Top Nosh is a great help. It's only our first delivery & Mum is still working out what she likes & doesn't. She loved the minted lamb rissols, but didn't like the pork. The only negative comment is Mum would love more veges with her meals.


Top Nosh Meals Response

..

Hi Suzy .... before the supermarkets introduced home delivery it wasn't unusual for us to receive a dozen or so calls a week telling us about their parents situations that were very similar to yours.

I used to absolutely love taking those calls as I 100% knew that we had a solution that would lift all the pain out of prepping and cooking for their loved ones.

As the discussions progressed I could often literally hear the relief in the callers voice as they started to suspect that their troubles could soon be over.

Nowadays we tend to take to take calls after people have gone through the pains of supermarket style home delivered meals that we know from experience Seniors are just not keen on.

All in all we somehow still get found and continue to love lifting the burden of prepping and cooking for Seniors off the shoulders of their carers.

It's good to see that your Mum has placed 2 additional orders since you wrote your review and we look forward to helping out for as long as you need us.

We'll take into account you Mum's thoughts about the veggies as we work on our Winter menu.

Thank you for your words that will definitely inspire us to keep on keeping on!


New customer

By: on 23 March 2021
Teriyaki chicken very good
Steamed salmon. Very nice
Roast chicken. Very good
Lemon fish Very tasty
Salmon Mooney. No taste of any salmon
Apple crumble very dry had to put custard on


Top Nosh Meals Response

..

Thanks Tony - great succinct feedback thanks. We do agree that the crumble does get a big help with a generous serve of custard and I have logged this as a suggestion for our Winter menu. Not 100% why the Mornay didn't taste that Salmon (eee) though - I'll give it a try in the next few days and update here.

Thanks again...


Ruth

8 March 2021
I have been receiving your meals now for a couple of months and am very happy with them. I have tried many of the other frozen meals available and I find your meals are more like the “home cooked” meals than any others. The variety is great and the medium size suits my appetite. Thank you. I will always recommend your meals to friends.

Top Nosh Meals Response

Thanks Ruth...

The team work hard to make the meals as close to home made as possible, and we make virtually everything by hand with minimal processing. They will appreciate reading your thoughts. It's especially good to know that you think we compare really well with our competitors - there a lots now-a-days - whereas back in 2009 we were one of only 2 (maybe 3).

Thanks again..

 

 


New customer

By: on 4 March 2021
I have enjoyed the meals, except one, the sweet &sour pork. Meat was tough & I didn’t like the taste, too sweet & sauce too gluggy & not enough rice in the medium size. Also, I don’t like peas in just about every dish, some beans would be good! Overall it has been good & the delivery lady was lovely, gave me a few tips on heating extra minute, Look forward to my next order. Cheers

Top Nosh Meals Response

Thanks for your reviewing us Sue and glad to see that you enjoyed what you have had so far.
As far as the Peas go - 3 of the 7 meals you had have Peas on the side - so maybe that's the only 3 you have had so far? An additional 2 - the Tuna Bake and the Sweet and Sour - have peas as an ingredient. Additionally - they were all part of our Best Buy Range (7 meals for $49) - which we make with a lesser variety of veggies to keep them top value.


I will though discuss this with the kitchen team to see if we might include an additional meal in the Best Buy Range that represents the whole range more favourably - as we use Brocholi and Cauliflower florets (not cubed) fresh batons of Carrot, Roasted Pumpkin, Mash with Bacon and Cabbage, Roasted Chat Potatoes, Cabbage Bacon and Onion (on the Sausage in Onion Gravy meal and we make all our own Mash from 100% scratch!

So - I will look at the Best Buy range - we need to represent ourselves better I think!

Sorry about your experience with the Sweet and Sour Pork, we have had a couple of people say the same thing to us and it's a complete mystery as every batch is tested thoroughly as it leaves the oven. We can only conclude that in some cases its something related to re-heating. I'll email you more about this.

So - thank you for sharing your thoughts. We appreciate that and finally - thanks for the note about Kaylene. She'll be wrapped!

 

 


COOKED WITH A LOT OF LOVE AND CARE

By: on 2 March 2021
wELL WE HAVE BEEN RECEIVING YOUR MEALS ONLY THIS YEAR. tO DATE WE HAVE FOUND THEM TO BE VERY GOOD. Would recommend them to anyone. Have a try and I am sure you will like. Very convenient. The girls who deliver are very pleasant. We have enjoyed our time with you. Regards June & John

Top Nosh Meals Response

June - the title for your review...

COOKED WITH A LOT OF LOVE AND CARE

.... gave me a smile - as - we used to have a cook that claimed she could transmit love and tenderness into the food. I was a little sceptical at the time but, over the years I've got there!

Seriously though - thank you for your kind words and we'll be sure to show our drivers Kath and Kaylene your online review when we get together with them on Wednesday morning next week.


Thanks again

 

 


Great alternative to cooking for my Mum

By: on 1 March 2021
My Mum is 90 and now living on her own. She doesn't often feel like cooking for herself, so TopNosh has been great for her to have nourishing meals that are convenient and easy to heat n serve. She loves the frozen versions so she can use them at her convenience. The Petit size meals are perfet for her appetite. She is also a Coeliac but has found that the meals she orders sit very well with her. She did say that the last roast lamb meal she had was a bit on the tough side, but this may have been a once off. Overall a great service and top meals.

Top Nosh Meals Response

Thanks Jon .... for your review.

Great to know we are helping out - I'll mention the Lamb situation to the kitchen team on Monday. We cook it on a slow roast setting so it may have been just that cut??
I'll call you to discuss this too.

It would be worth mentioning here that we don't cook in an environment that is suited to clients suffering with Coeliacs - and we normally advise that we have a range of low gluten. not gluten free meals. But - it's good to know that your Mum is going OK with them.

Many Thanks ... Mike.

 

 


Very impressed

By: on 28 February 2021
Just started top nosh meals after seeing truck in area first order arrived Thursday .so far very impressed with variety ,Taste. Will be ordering again soon. Keep up the great work Top Nosh Meals.
,


Top Nosh Meals Response

Thanks Val - its great to read that you were very impressed! We'll keep on keeping on keeping it that way for you!

 

 


Minted Lamb Patties

By: on 22 February 2021
Our first experience with Top Nosh began with a very friendly delivery person, the meals were so easy and also good to eat. We will be looking forward to our next lot.

Top Nosh Meals Response



Thanks Ron - that would have been Kathy - who has been with us almost from the day we started! I'll make sure I mention your comments to her as I have a quick progress chat with each driver every week. She'll be really glad to hear your thoughts :-)

We've got your second order almost ready to go so we'll (Kathy) - see you with it tomorrow.

 

 


Don’t forget the number- you won’t forget the meal

By: on 15 February 2021
Hi-just got out,of a three week stay in hospital, & a fellow patient mentioned Tosh meals when I get home......Lamb roast is sensational, with en dente carrots, potatoes,pumpkin, and a rich gravy over tender lamb, Asian noodles last night- delightful.
Great food- good pricing, and sharp delivery . Try it, you too, will be “full” of praise
Sandie.


Top Nosh Meals Response

Thanks Sandi .... lots of people use us for the first time after a visit to the hospital - so I hope we can help you get back on your feet real soon.

and ... it's official - We Love You Comments :-)

 

 


APPRECIATION OF HARD WORK

11 February 2021
Dear Top Nosh Team
I apologise to the team for not sending my thanks more often, as your team work so efficiently we tend to forget what a well-oiled machine you operate. Please accept my heartfelt thanks as you have taken such a burden from my mind and body each week.
I also must comment on how much my husband and I love the Chicken Hot Pot - it's taken over as favourite.
My kindest regards
Dawn O'Brien


Top Nosh Meals Response

Thanks Dawn. It's so nice of you to share those thoughts and I'll make sure they make it into our weekly team feedback log.

By The Way - The Chicken Pot Pie meal is rising up the Top Nosh Fave Board and has become a permanent fixture!

Thanks again Dawn

 

 


Sausage Rolls

By: on 10 February 2021
In my last order I decided to add some sausages rolls that were "Pastry perfect" BUT I would like to know what the secret is to use the tomato sauce that is included. I noticed it had 'Squeeze-on' written on the container but I attempted to cut what looked like an small opening to be a bit bigger as my hands didn't seem strong enough to squeeze it as suggested. I ended up with sauce going in all different directions, so I am asking, is the solution meant to work just by 'squeezing' as it is.
I am also very happy with all the meals I have ordered so far. I need to increase the heating time to at least 1 minute longer than suggested but that is okay as I now know that is what I have to do.


Top Nosh Meals Response

Rita ... yes ... the small sachets of sauce we use are just like the ones you'd get in a bakery when you buy a pie and are designed to open along the line down the middle that you talked about. Normally you just need to "pinch" the sides together, but some can take a little more force than others. I'll keep an eye out for any further feedback from yourself or others :-)

Good to hear that you enjoyed the Pork/Apple Sausage rolls - despite the drama with the sachet, and glad that everything has been good with the meals so far.

 

 


First time - so far so good

By: on 9 February 2021
I've only just started on Top Nosh meals - saw the delivery truck in my estate and thought I'd give it a go. Really pleased I did. The $49 deal was great. I enjoyed the desserts (don't usually treat myself). I like the variety you offer and especially pleased that the meals tend to have peas instead of beans. I also found the port too tough in the sweet and sour. Overall, great!!! Thanks!!!

Top Nosh Meals Response

Thanks Shan .... great fedback!

Thanks for mentioning the $49 special that we do. It had sort of faded into the background in my mind - so it was good to be reminded about it and I'll include it in some upcoming promotional emails, Facebook and Instagram posts.

Onto the Sweet and Sour. It's an ongoing mystery - but - I will call you today to see how you heated it up. It's just 08:35 here and Dawn and I just shared on for brekkie!

This is how it came out - I re-heated it for the minimum time shown on the label (3 mins) and it was just not hot enough. The meat was cold and yes tough. So I gave it a further 2 minutes and - it was definitely getting there but the center of the meat was still not quite as hot as it really needed to be to bring it back to full tenderness. After a further minute in the microwave the meal was piping hot and, after letting it stand with the lid still resting on the carton, it turned out real nice.

You'll understand that I'm most definitely not trying to contradict the experience you have had with it, just attempting to get to the bottom of the issue.

I've also changed the re-heating instructions on the label and I'll speak to Amber about making a short demo video that we can put on the website to make people aware of the best way to re-heat our meals. At least then if the issue still exists we can rule out the re-heating process as a cause.

Thanks again Shan for your feedback. We'd be merrily plodding along in blissful ignorance otherwise.

 

 


New customer

By: on 7 February 2021
I was recommended to try your meals and I have been very impressed, there are of course meals that I would not order again but that is only my preference. Love the fact that you do not put chilli in everything as cannot eat spicy food. Love the puddings and snack type food. One suggestion I would make is that with the quiche and salad you put some baking paper or something so that the salad does not make the quiche wet as I had to leave the quiche on kitchen paper until it dried out, then ok to eat and very tasty. Thank you so much would certainly recommend you.


Top Nosh Meals Response

Thanks for your feedback Dot....

Approx 6 years ago we decided to make a conscious switch to base our recipes on those popular with Seniors - Chili garlic etc.. make only an occasional appearance in our dishes and even then in tiny amounts.

Glad you enjoyed the Easy Eats and the puds!

The kitchen team are looking at the Quiche issue you let us know about and considered your suggestion about the baking paper. We decided not to go with this as we'd be concerned that some of our really senior Seniors may not see this. We do however think that it may just have been be a batch of lettuce that we hadn't 'spun' enough.

But I will post an update here once they have spent a little more time looking into it.

Thanks again Dot - we really appreciate you taking the time to share your thoughts.

 

Update 20/4/2021
Dot - as a result of your feedback we are now advising all customers to re-heat the quiche in their microwaves. We have found by doing so the cheese melts into the other ingredients and it is so much more tastier. The re-heat process also helps with any excess moisture. Thanks again for your feedback - Mike.

 


Yummo

By: on 30 January 2021
My first order of Top Nosh Meals, and after eating 3 of them so far I am well impressed. I like the variety of meals available, and the taste is yummo. Looks like I'll become a fortnightly order/eater of Top Nosh Meals.

Top Nosh Meals Response

Thanks Alan and welcome! We shall enjoy having you....


 

 


Ready for help

By: on 23 January 2021
I convinced my mother to order from Top Notch about a year ago. While she loved the food she also did not want to stop cooking for her self so we had a break in ordering till just recently. At 91 she still likes to cook but also very much enjoys the freedom of not having to cook to eat well every day. She has her choice of meals she loves best and I know they are all healthy, well balanced, great tasting meals. She is a great advocate for your service which is always reliable and friendly.

Top Nosh Meals Response

Frank - a very heartening collection of kind words that will inspire the teams here at Top Nosh.

Rarely a day goes by when someone doesn't shower us with compliments - its so nice, so humbling - we really do love our Seniors.

Please pass on our thanks to your Mum for her advocacy! We appreciate that...



 

 


Fish in parsley sauce

By: on 26 December 2020
The fish in parsley sauce was absolutely delicious. I have enjoyed all the meals except the sweet and sour pork. The pork was tough but I have reordered this meal to try again as I may have overheated it. The 7 meals for $49 are a real bargain. Thanks Top Nosh.

Top Nosh Meals Response

Hi Noel - thanks for sharing your Top Nosh experience! You'd be the second person that has mentioned the Pork in the Sweet and Sour being a little tough - so that obviously concerns us. It's also a little hard to work out as we test every single tray of casserole before we take it out to chill and store.

From past experience with a Beef Casserole we used to prepare - it is likely to be only one of two things. Either the meat in the casserole is inconsistent across the trays that we cook it in. Or - it maybe that there is a problem re-heating it - typically caused when its simply not re-heated enough. I'll give you a call and see how you went when you re-ordered it.

Yes the 7 for $49 are a real steal and are still valid. I've place a link below.

7 Medium Meals $49 + delivery


Hope we can be of assistance long into the future :-)

 

 


Great service and food

By: on 22 December 2020
I’ve recently ordered my first delivery of meals and the couple I have eaten so far have been very good.

I only order the petite size meals which seem to be plenty for me so no waste either.

The service initially to set up my account and charge a portion to my care plan was excellent.
Thank you
Laurel


Top Nosh Meals Response

Thanks Laurel .... getting people started on the % split basis can bit a bit tricky so its good to see that we've been able to make it pretty easy to setup for you - and no waste with the Petite sized meals - sounds ideal :-)

Hope you enjoy the remainder of 2020 and have happy and prosperous 2021.

 

 


So happy to have found you!

By: on 13 December 2020
So glad to have found Top Nosh meals.
Mum is 90 and likes to be as independent as possible. The style and variety of meals is perfect for seniors and being able to select a size to suit the appetite is important for people who lived through war and depression - waste not want not. Mum would hate to have to throw uneaten food away. Now she can choose the size to suit her needs.
Mum loves fish so is happy to have several fish dishes to choose from, the fresh salmon dish was her favourtie and so good for her. She also enjoyed the corned beef and salmon patties - but who doesn't love a classic dish! Delivery was easy and the lady who delivered was friendly.
Having freshly cooked, senior friendly, healthy meals is terrific for mum and gives her independance and choice.
Thanks Top Nosh


Top Nosh Meals Response

Thanks Sandra .... from the first couple of weeks of operating back in 2009 we realised one of the main reasons people purchased from us was to maintain their independence...and we've collected some great stories from very senior Seniors since then! So - it's great to hear things are working out well for your Mum.

 

 


Mum’s first order

By: on 7 December 2020
Hi Mike,
Mum just received her first order. She is 91 and no longer able to stand up in the kitchen for long periods of time cooking. She said the quiche and salad was excellent, freshest salad she has eaten.
The service you and your team provides will enable mum to eat well and importantly contribute to maintaining her independence at home.
Thanks so much!
Bonnie


Top Nosh Meals Response

Thanks Bonnie .... before she passed away, my own Mum used to visit us from the UK and tell us that she really wished there was something like us over there. She had tried lots but didn't like those processed flavours you tend to get in mass produced processed meals. Home style it is ... and I'll let the team know about your salad comments in particular.

 

 


From a First Time Top Nosh Consumer!

By: on 4 December 2020
I have thoroughly enjoyed your frozen meals.....so much easier than cooking for one!

Thanks to everyone involved.



Top Nosh Meals Response
Thanks Faye - we appreciate your support.


Dinner made easy!

By: on 2 December 2020
Really glad to be able to support a local business providing local jobs.
Impressed with the meals. What you see on the website photo is what you get!
Very tasty and a good variety of options.
Thoroughly enjoyed being able to have 'home cooked' meals without always having to do the cooking myself.
Thank you.


Top Nosh Meals Response

Thanks Judy .... we take meals home for one of our (adult) kids from time to time and I have to admit that I sneak one in the microwave for myself every so often ... I agree - they are so convenient.

Enjoy what's left of 2020 and we hope we see you again in 2021.

 

 


Perfect Meals for Mum

By: on 13 November 2020
Top Nosh meals were recommended to my Mum Dorothy by a visiting nurse, and we are so glad that they did!
Mum finds the meals an absolutely perfect size for her, and loves the variety and the ease of preparation.
At 94, Mum still cooks most of her own meals, but found adding in variety difficult and also has found it hard to find meals that suit her taste and her appetite, but the Top Nosh Petite Meals are exactly right for her.
Of course the choice of deserts are amazing too!!
Thank you Top Nosh for catering to this very precious part of our community and for helping me relax knowing that Mum is eating well, with lots of variety at very affordable prices :)
P.S.... Mum tells me that the delivery lady is amazing and helpful too :)


Top Nosh Meals Response

Thanks Cathy.... a perfect summing up - wow! I have just printed out your review for the team here at Top Nosh to have a read through. They will be humbled. Thanks again..


 

 


Delicious first meal

By: on 22 October 2020
The Fresh Roast Lamb was delicious with a surprising amount of meat. I had a post hospital discharge interview just after I had the meal for lunch and the Interviewer asked for one of your enclosed pamplettes as I was so complimentary about it.


Top Nosh Meals Response

Hi Susan and thanks for your great review!

The kitchen team have been telling me (very recently) that we've been getting through literally kilos and kilos of Lamb for the fresh meals each week, but we've never reduced the size of our portions once they are on our menu - unless we also reduce the price or undergo a thorough communications campaign. We personally find this a really annoying and "trust breaking" tactic when you pay the same and then - all of a sudden - get less - so we just don't do that!
Needless to say your review hit the spot!

I was sorry though to see that you had missed a cut off for a delivery of fresh meals recently and wondered if you knew that we can give you a courtesy reminder call if you ever wanted us to?
Thanks again Susan. Hope you get well soon.

 

 


Great food and service .

By: on 21 October 2020
I have just received another order . The choice and selection available is a fantastic feature , it virtually enables me to select whichever meal I feel like eating each night ,without the hassle of preparation and cooking.
I am trying a few different meals with each order , I already have some favourites though , sweet and sour pork , and sausage in onion , and Apple pies. Delivery is done by a very pleasant girl , who is both personable and professional . What more could I ask for ,the website is a breeze to operate , and the owners are very attentive and obliging and willing to assist with any difficulty that may arise . Many thanks from a happy customer .


Top Nosh Meals Response

John - thanks for your online review - which is an awesome summary of what we do!

We're glad we are making a difference :-)

 

 


Top Nosh Indeed!

By: on 30 September 2020
My Wife is a lady in her mid to late '80's with some serious mobility problems. I am no spring chicken either, but I do all our cooking and although not a chef, my main concerns have always been that our meals are at least adequate, well-balanced, interesting and as healthy as I can manage. In recent times, my own health is failing and I have realised that there will be times when I can't continue.. BE, previously Comlink, recently gave me your menu. My Wife and I, have tried various supermarket meals and am wary.. We decided to try your product, found that the ordering is simple, the service is excellent, and the meat selection and cooking of the whole meal top-notch - no pun intended! I have even regained my appetite! I am amazed at the consistent quality of your meals..!
Thank you, Top Nosh and BE!


Top Nosh Meals Response

Thanks Lawrence for your heartfelt review. How good it is to know we are making a difference.


Hope we can be of assistance long into the future :-)

 

 


We'll be ordering from time to time.

By: on 20 September 2020
Thanks. Have finished my first order and enjoyed. I still do like to fiddle in the kitchen at times, but not every day, so the meals are great to have in the freezer.

Top Nosh Meals Response

Thanks "sorry your name didnt come through in the review".

We often tell new people that there is no requirement to order on a regular pattern if there is only a need for meals on an irregular basis and we don't have those nasty contracts :-). We just do our best to entice you back with deliciously tasting food, great phone service and a perfect smile from Kath or Kaylene :-)

 

 


Super helpful :)

By: on 16 September 2020
I live in New Zealand and was wanting to help out family that were dealing with a terminally ill member and lighten their load by providing meals so they had one less thing to be worrying about. The team at Top Nosh Meals, were super helpful and accommodating and made the whole process so easy and felt very personalised. Obviously I haven't eaten the meals myself but got great feedback from my family they were so appreciative. I will be ordering more for them in the very near future, thanks so much lovely people :)

Top Nosh Meals Response

Byndie .... it always makes us feel good when we know we have helped people out, but when it's someone from overseas it's extra satisfying.
We haven't spoken to your folks since they received the meals, but they seemed pretty pleased when we arrived. We hope all is well as can be expected given the circumstances.
Thanks again ....

 

 


Fish in Parsley Sauce

By: on 16 September 2020
We had a first taste of your products with Fish in parsley sauce . It was beautiful , well presented,and great tasting.
Also we have enjoyed roast beef.
Other dishes are in the freezer. I look forward to eating them also.
Your dishes have made meal prep a "dream"for my wife.
Thank you so much!


Top Nosh Meals Response

Thanks David....its really great to know that we are making a difference.


Hope we can be of assistance long into the future :-)

 

 


Glad to have made the change! By Dawn on 7th Septe

7 September 2020
It took me a long time to succumb to the fact I wanted help in preparing a decent meal for my husband and myself as it meant giving up another part of our life together, but I had to have an operation on my thumb recently which had been playing up for a good while, so I eventually made the move to order from your great array of meals, especially since I had tried some meals from Supermarkets which left a lot to be desired.
From the very first week, just a fortnight ago, my husband and I have enjoyed all the meals we've tried, of course we each have our favourites. My husband especially likes the Chicken Schnitzel and the Beef Sausages, whereas my favourites so far are the Chicken & Vegetable Pot Pie and Sweet & Sour Pork.
The Sweets went over a treat as well.
So pleased I eventually made the move.


Top Nosh Meals Response

Hi Dawn - if its any consolation it took me a while to be convinced by my wife Dawn - that we should buy a frozen meal company - as I had only ever had one or two meals from supermarkets and they really put me off. But I'm glad Dawn got me to try meals from the company that we now own - as they were just like meals cooked at home and I knew the previous owners were onto something. That was 11 years ago and we had one of our biggest weeks ever last week - so I'm glad we took the plunge!

My personal faves are the new Asian Noodle dish and the Fish in Parsley.
Thanks for your ongoing orders and support :-)

 

 

 


Robert 22/8/2020

By: on 22 August 2020
Some constructive criticism: I am 94 and vision impaired. Therefore I cannot read the instructions . I also find it hard to open the film at the corner before cooking. I need to rely on a family member to assist. Other than that the meals are satisfactory. I particularly like the rice pudding.

Top Nosh Meals Response

..

Thanks Bob .... your feedback is appreciated.

I always think its best to be open and transparent, so whilst it may not be the answer you are looking for - we don't have a solution to the issues you have raised. There is so much information that we have to squeeze onto the labels nowadays that the size of the font is necessarily small. In the past we have looked at a card wrap solution for the Fresh Meal range, but this would bump the price somewhat and we know that that would not be a popular direction to go in. We have suggested the use of a magnifier in the past. Rest assured if we continue to receive similar feedback we will look at a card wrapping solution for our fresh meals.
The film on the meals not peeling that easy - yes I do understand and have worked with several customers over the years who have found the film hard to peel back. At the time we changed the film we use over to an "easy peel" brand and I suspect that we may have been using some older film stock recently. I'll check this out with our supplier who I'm meeting with on Sunday.
As an alternative Bob there were a number of options in a local store for opening seals and things that we were able to find for a different customer a while ago. Drop me a line if you'd like to know more and I'll have a look back and see what we were able to find and where we were able to buy them from.
Hope I have been some help :-)

 

 

 


Great Flavours

By: on 21 August 2020
As a new customer I am very impressed with the quality and taste of Top Nosh meals. i tried petite meals initially as my appetite had reduced, but now medium meals are perfect. Good old fashioned meals, perfect sized desserts.
Thank you all


Top Nosh Meals Response

..

Thanks Beryl...glad to hear you are enjoying our meals and you have figured out the size that suits you best :-)

Meals and their sizes just happens to be one of questions we get asked about all the time and for those that might be interested we have a video that covers in some detail the size of the meals we make.... it's called The Top Nosh Product Range and sizes are covered around about the 50 second mark...the link to the page is shown below......

Top Nosh Videos

 

 

 


Great service, Tasty meals

By: on 20 August 2020
We have done our first order and found the meals tasty and were better than another company we ordered from. The variety of meals were good and the serving size was just right, most have 3 sizes we picked medium.
Always great to have in the freezer for those nights you don’t feel like cooking. Great delivery to your door.
Thankyou again and keep up the great work.


Top Nosh Meals Response

..

Thanks Elizabeth.....before Dawn spotted what was back in those days Meals4U - I would never have considered a pre-made meal for dinner. But once we tasted what the original owners were making - even though in those days all the meals were frozen - I realised there was something different going on. So we purchased Meals4U - grew it slowly over the years and re-branded to Top Nosh Meals in 2017. We now of course have Fresh and Frozen meals and a team of 9! So - in a nutshell we agree - great when you don't feel like cooking.


Thank you Top Nosh

By: on 18 August 2020
Your meals are superb for a very old lady, thank you for your variation, cleanliness, and exceptional website. Suits me fine.
a 90 year old who enjoys a choice every day.
Enid.


Top Nosh Meals Response

..

Lovely words - thank you Enid. It's always good to know we are making a difference!


Nettie’s no more slaving in the kitchen

By: on 12 August 2020
Hi , I have just placed our second order after a recommendation from my Sister who lives nearby
Very pleased with our meals my husband who usually due to health problems has a poor appetite has cleaned his plate every meal so far. His favourite so far sweet and sour pork
We have ordered mostly the fresh meals there presentation is very appealing
Looking forward to my next delivery thank you
Ps happy with size and value for our money









Top Nosh Meals Response

..

Thanks Nettie - sounds like we are making life a tad easier for you....clean plates - always a good sign


Good Food For A Good Price

By: on 21 July 2020
First Time Trying The Meals, very enjoyable and lots of variety.
It is a nice portion size too, any bigger is too much. I enjoyed
the Fish In Parsley Sauce, try to eat mostly fish in my diet,
yes recommend to people that want good food, without the fuss.


Top Nosh Meals Response

..

Glad to hear you are enjoying our meals and their sizes, and thnaks for the review and recomendation :-)

Meals and their sizes just happens to be one of questions we get asked about all the time and for those that might be interested we have a video that covers in some detail the size of the meals we make....

Top Nosh Videos

 

 

 


A great option for Seniors and (therefore) full-ti

By: on 23 June 2020
Hi folks,
I ordered 5 x meals for the 1st time last week for my Mum. I am a full-time carer and also a full-time working professional. Sadly grocery shopping and meal prep/cleanup is very time consuming (and strictly for the weekend), but I want Mum to eat nutritiously and at a time that suits her. That's where TNM steps in - thank you!
I have not tried the meals myself, but Mum says - Roast Lamb and Cranberry Meatloaf (+ veges) were lovely. She is not as keen on Tuna Patties or Lamb/Mint Patties... could just be a "Pattie" thing. My only other comment is the more coloured veges the better and the softer the meat the better... for Seniors at least.
Service has been excellent and website very easy to use, thank you.
Looking forward to next order and trying some other meals.
With sincere thanks!


Top Nosh Meals Response

Mark - great feedback thanks.

Yes - we agree with colorful veggies and soft(er) meats. In fact we now Sous Vide some of the meats for even extra easy to eat cuts and maximum yields - a win win for us all.

I'll mention too Mark that if your Mum has a Home Care Package we can bill it with up to 70% of the cost of a delivery and you can still order and pay online the co-contribution of 30%.

If Home Care Packages are not something you are familiar with then we have a webpage for that!!!

https://www.topnoshmeals.com.au/homecarepackages101

Thanks again Mark.
We look forward to looking after your Mum's meals for as long as she chooses to be a Top Nosher!


Love the FRESH meals.

By: on 22 June 2020
Cannot fault your FRESH meals. I do cook for myself but there are days I am just plain lazy. Nice to be able to pull out "eats" I know I will enjoy. Love talking with your delivery staff.

Top Nosh Meals Response
Cheers Eric........peeling Carrots, chopping Pumpkin, chopping Chats - it's all part of our regular Monday/Tuesday kitchen jobs now-a-days. Glad to hear that its all 'worth it'. Thanks again. Mike.

Good meals

By: on 21 June 2020
I buy your meals for my elderly father as he can no longer cook for himself,
He enjoys the great variety ,and loves the puddings at the moment he is enjoying the soups


Top Nosh Meals Response

..

Thanks for your kind words and the part your dad plays in our Taste Buddy program

 

 

 

 


Quality, Nutritious and Economical

By: on 18 June 2020
As I am on my own, i found all the hassle of preparing and cooking a meal to be more trouble than it was worth. Obviously my health started to suffer living on quick heat frozen snacks.
Then I discovered Top Nosh.
Now I get wholesome and nutritious meals delivered to my door at around the same price as buying all the ingredients to make it myself, without the fuss of preparation and clean up, not to mention shopping for all the ingredients and lugging them home.
I simply take the tasty meal from the fridge, microwave and eat. Dinner is done, container in the bin, dishes are done.
The icing on the cake is their willingness to work with my aged care provider and have the cost substantially subsidised by my home care package.


Top Nosh Meals Response
Thanks Bob. I reckon you have us summed up perfectly! Regards.... Mike, Dawn and the TN Team.

Wonderful meals and service

By: on 15 June 2020
I am by myself now and not wanting to cook good nutritious meals for myself. These meals are wonderful!
Nutritious, home cooked meals, very good variety and even though they come frozen they taste as if they are freshly cooked!
Home cooked meals!!
I highly recommend the meals, service, staff, very good communication.
Extremely satisfied. Thank you very much.


Top Nosh Meals Response
It's always good to hear about great customer experiences. I just read your comments out to the kitchen team. They were wrapped (in fact I got 4 'aaaahhhh lovely' reactions. Thanks for sharing your thoughts with us Anna - Mike, Dawn and the Top Nosh Team.

Dail

By: on 8 June 2020
By the number of reviews you have here, I hardly think that most wouldn't have time to read them all. However we are very busy people working around 10- 12 hours a day so these meals are a great help for us, they are the kind of meal that you would prepare yourself, home cooked. For those wanting controlled amounts to help loose weight this too is great. Keep up the good work.

Top Nosh Meals Response

..

Thanks Dail...glad we are able to help you stay on top of things!

Regards

 

 

 


Fabulous Gourmet classic meals!

By: on 4 June 2020
After injuring my hand recently, I tried Top Nosh Meals, for a fortnight .Every meal was delicious, a good range too! The recipes were traditional, prepared with care and beautifully presented. Delivered on time too,!
I was blown away! I'm off to order some more meals, now!


Top Nosh Meals Response
Thanks Caroline....glad you really enjoyed! We'll look forward to dropping in just as long as you need us to. Mike, Dawn and the Top Nosh Team.

Thanks for your commitment in these trying times..

By: on 1 June 2020
Thank you for your genuine email explaining your well considered process in these challenging times. And thank you for everything you’ve done. We look forward to placing an order with you in the future – once I’ve stopped the cooking. Winking smile. Mum SO appreciates everything you do.

Situations similar to the past few months can push good businesses to greater things. Those with courage and commitment see this as an opportunity – as you’ve done.

Best wishes.


Top Nosh Meals Response
Thanks Gail. When we were in the thick of it we were really scared of what it all could become and stripping back all the marketing talk - we just stuck with what we do and geared everything up. Our greatest fear was the chance that we'd have to close and cause chaos to hundreds ... but we've got through so far thanks to our wonderful team and great suppliers. Onwards! Mike, Dawn and the Top Nosh Team...

Thankful from afar!

By: on 24 May 2020
Thank you. Our mother/mother in law is loving the food and choice! In these horrid times it’s been a big relief to know she is being fed well and with such care. We live in another state so it has been such a bonus for us to not worry about this area. We get a phone call after the delivery to be told how lovely the woman is that delivers the food! So in our eyes our mother in law is getting checked that she is ok on this day also. Thankyou

Top Nosh Meals Response
Thanks Wendy.....it's humbling to know that we have been able to bring an element of normality to your Mum's life, and to know that she is very comfortable with our driver(s). We are taking all sorts of steps to stay open throughout the pandemic and so far so good. So far so good. Thanks again for your encouraging words. Mike.

Delicious Meals

By: on 18 May 2020
My 91 year old mother has just had her first order from Top Nosh Meals. And she loves them. She is very impressed with the quality of the meals and the delivery driver was so helpful. She is so happy with the service that she has told quite a few of her friends and neighbours , who are quite keen to order too.

Top Nosh Meals Response
Thanks Lynne .... please thank your Mum for spreading the word for us and to yourself for taking the time to share your Mum's feedback. Above everything else Word of Mouth continues to be the most effective form of advertising we enjoy...Thanks again Lynne. Mike.

Wonderful Service and Food

By: on 18 May 2020
Mike and Dawn

Your service has been a huge help. I was struggling to find someone who could deliver tasty fresh food to an older lady during this shutdown time.
I found my first contact with you very reassuring and nothing was too much trouble.

Elaine has been thrilled with the food and loves the fact that her nutrition needs are all in there and all she has to do is heat and eat.
It has taken the stress out of the whole situation for us. Thanks to you and the team for preparing, cooking and delivering good food

Jean


Top Nosh Meals Response
Thanks Jean - lovely words :-) We couldn't have wished for a better outcome!

On time delivery & very couteous deliverer.

By: on 14 May 2020
I have just had my 1st week of meals and am enjoying every one so far. Lots of vegetables too. I live in over 50's with limited cooking facilities so having home cooked meals is so good. Have put your menu on our notice board and recommended you to other residence. Thank you.

Top Nosh Meals Response
Thanks Wendy! Glad you enjoyed. Appreciate you spreading the news for us :-) Mike.

Great meals!

By: on 10 May 2020
I have just started ordering Top Nosh meals this week after my friend recommended you. I have found them to be excellent, great tasting, home style meals. Your delivery lady was very helpful too.


Top Nosh Meals Response
Thanks Terri....great feedback...I'll let the kitchen team and Kaylene know :-) Mike.

Cracker of a Start!

By: on 8 May 2020
Thanks Top Nosh team. We needed a solution to an existing service for my elderly mum, who had gradually lost interest in eating due to the unpalatable offerings being delivered by the other provider. Right from the start we found our dealings with Top Nosh were Top Notch! Friendly team, reliable service, and a lovely wide range of fresh and tasty quality meals. It took some convincing to get mum to try a new provider, but today after eating her first Top Nosh meal (Salmon) she phoned me to say it was delicious :)

Top Nosh Meals Response
Toni - thanks for your kind words - which I will read out to the kitchen team today - we all love it when we hear how our meals and services are helping people, and its especially important for the kitchen team as they rarely have any direct contact with our customers. Hopefully Mum is a Top Nosh convert! Thanks again ...... Mike and Dawn - owners Top Nosh Meals.

Sanity Saver

By: on 5 May 2020
Thank you Top Nosh!
I started ordering for my 80 something parents as an isolation birthday treat. Although still very capable, mum is so over cooking every night, and dad can not even cook toast. Mum has loved the quality of the meals, and the ease of preparation and clean up. I'm sure she does not normally pick quality ingredients when shopping for themselves, so the healthy, fresh products used in your meals are also much better for their ongoing health. They chose the fish in parsley sauce and roast pork as their first meals from the wide selection I chose for them and had delivered to them without warning. Thanks again Mike and Dawn.
I found Top Nosh Meals through a Google search of 'Coolum meal delivery'


Top Nosh Meals Response
Thanks Scott It's always inspiring to hear a good news story - thanks for sharing a great Isolation story :-) I'll make sure that your feedback is read out to the kitchen team today, it'll really hit the spot as they have all been working extra long shifts as we figure out how to adjust to ongoing increased demand. Thanks again Scott - we really appreciate the insight... Mike and Dawn and the Top Nosh Team.

Tasty MEALS.

By: on 5 May 2020
I've found your meals very tasty and really just like home cooked ones! I think I'm on a winner and have told my friends at my retirement village. Your deliver driver was very pleasant also!

Top Nosh Meals Response
Thanks Judy. We appreciate your feedback. Mike.

New Customers

By: on 23 April 2020
First experiences are very good. Quality of food is much better than another well known supplier of ready prepared meals we have been buying from. We expect to be ordering more next week. And by the way the trays the food comes in are much easier to handle and the meal can be eaten directly from them if you wish saving on time and washing up!



Top Nosh Meals Response
Thanks for sharing your experience so far Gerry. We have just switched to a new white tray for the Fresh Meals and I agree - they are very easy to stack and eat from for anyone that is not a fan of the sink (count me in). Keep an eye out for new Winter menu items coming soon on the Fresh list... Thanks again... Mike.

Thumbs up

By: on 9 April 2020
Day 1 - First meal fresh Salmon and veggie patties. Meal was very tasty and really hit the spot. Looking forward to the rest of the meals in my order. Service was spot on and will pass on my positive experience with others at the village!
Thanks!


Top Nosh Meals Response
Thanks Louise... the Salmon Meal is everyone's fave and the best seller in the Fresh Meal range. We appreciate your kind word re the service too. Regards Mike.

Very Easy

By: on 16 March 2020
The staff were helpful and always returned my phone calls. They listened to the special delivery instruction and confirmed with emails. Very happy with service.

Top Nosh Meals Response
Thanks Karen for your kind words. The team work hard to keep the communication flowing - which has been especially important during the COVID outbreak. We hope we can help out again in the near future. Mike.

So far so good

By: on 14 March 2020
I have only had a few meals but have been thoroughly satisfied with all of them. So fresh and tasty, not at all like mass produced food. Plenty to eat and just the kind of meals I like, reminds me very much of meals my mother used to prepare for us in England.


Top Nosh Meals Response
Thanks Anne.... I have always been surprised at the amount of comments about the memories they bring back for people :-) Mike.

Outstanding

By: on 10 March 2020
I have recently started ordering a week of fresh & a week of frozen meals. The food is very good. Prepared meals are usually very bland, but not these ones. I am now a converted regular. Well done top nosh. I have already started telling others of the great food & service.

Top Nosh Meals Response
Hey - thanks for your kind words Ron and for passing us onto others. It feels good to be appreciated. The kitchen team work hard to bake real natural flavours into our meals and - its working! Cheers again Ron. We'll be here as long as you need us. Mike and Dawn.

Wonderful meals for busy families

By: on 3 March 2020
We have started to order your meals after I announced to my family that I was no longer going to spend hours in the kitchen every night as there were too many other important things to do, like taking children to activities, exercising, playing and reading to them. Your Fish in Parsley Sauce and Roast Lamb dinner are our two favourites so far - delicious protein and lovely vegetables to accompany it. I personally love the fact that there are no preservatives or chemicals in the meals. They are truly home-style favourites that I am confident feeding my family.
My stress levels have reduced and I am a nicer mum to be around now that I don't have to do the washing up every night :-) Just rinse the containers and put them in the recycling - winning!!
A request from my children is would it be possible to have broccoli as the green veg rather than peas in some of the meals?
Thanks Mike and Team, it's so good to have you on the coast.


Top Nosh Meals Response
Thanks Megan.....I'll pass on your thoughts about the broccoli / peas preference to the kitchen which we'll take into account for any future recipes. I know from experience that we'd most likely upset a few people if we changed existing recipes too much though! We'd also be keen to know if a family size meal might interest you too - say Meatballs and Pasta in a family sized portion? We have often thought of making meals in that size for families. Anyway - it was good to hear we're taking the stress out of dinner times for you - giving you more time to do things you want to and hearing that dinner times are now a washup free zone - how good it that! Thanks again Megan......maybe you'll be taking us into a new market! Cheers... Mike and Dawn...

Perfect solution

By: on 1 March 2020
By Frank on 25th February 2020
My mother in law had been ordering from Top Nosh meals for several years before entering an aged care facility. She loved them. From this experience I encouraged my 90 years old mum to consider them as she wishes to remain independent in her own house in spite of not always eating nourishing or adequate meals. I’m pleased to say she loves the meals, delivery was timely and easy and the menu extensive, tasty and healthy. Top Nosh meals has meant that my Mum is likely to stay healthy and independent for a while longer.


Top Nosh Meals Response
Frank - over the years there have been many occasions when the adult children that have been ordering for their Senior Mums & Dads have eventually become customers of ours too and it's always good to hear that we are helping Seniors with their independance. We'll be having a staff meeting in the coming weeks and I'll make sure your review is read out to the teams, especially the kitchen team - that have very little contact with our customers directly. Reviews such as always serve as a great reminder to us all of our ultimate purpose and the reason why we exist! Thanks Mike. (we were unable to locate the details of the person writing this review - if you happen to know who they are please email orders@topnoshmeals.com.au so that I can make a personal reply via email).

Top notch

By: on 1 March 2020
I was lucky enough to have the bosses deliver my very first lot of meals last week. What a lovely couple. You were probably surprised to see a healthy looking woman in her 60's, quite capable of cooking her own meals. Actually, I have two autoimmune conditions that make me feel so tired and chronic back pain as well as getting very painful feel when I stand or walk for very long. So, Top Notch was my choice to help ease the pain in my body and when I was cooking myself, I found I was wasting a lot of vegies and meals I had cooked too.

So Mike and Dawn and team...… you are a god send. Thank you so very much for creating absolutely delicious meals of a dietary requirement size and cook to perfection. Each and every meal looks and tastes like it has been made with love. And they are a reasonable price. I opted for the petite meal as I don't eat much and am trying to get my weight down from all the meds I am on. At first glance I thought, "this isn't going to fill me up". But once I sat down and started eating, I became aware that the flavour is so good that I was actually savouring every bit..... another good eating habit for healthy living. I was totally satisfied at the end of each meal, but still craved the desserts. I only order about 4 of them as they are very cheap for the proportion size. I think I could probably be happy with a quarter of a dessert after each meal. I just have to try to stop myself from eating the whole portion as they as so so yummy.

Once again, Thank you ALL for a wonderful service. And since I am in one of the new areas I think maybe you ( Mike and Dawn) will have to invest in expanding your business because I will be spreading the word.

Cheers
Sharon


Top Nosh Meals Response
Sharon.... it was lovely to meet you last week too and I'll make sure that I pass on your kind words to Dawn and the team. Thank you for spreading the word for us too - which is one of the main reasons we have grown from the small business we were back in 2009 to the business we are today. We're actively seeking new customers in your area so fingers crossed all will work well. Once again, thanks for your inspiring words. Mike.

Protein and Four Vegetables

By: on 27 February 2020
I was in hospital for almost three months having broken my ankle in three places. Coming out of hospital wearing a moon boot, the hospital social worker knew I would need help and recommended Top Nosh Meals.

I enjoy them very much myself preferring the fish ones and jump at the chance when there is salmon offering. I always eat these meals savouring every mouthful. Most of them have mashed potato which is a resistant starch when reheated.

I mostly order the petite meals large enough for a senior person and as well as the potato has three other vegetables. A small amount of protein and plenty of vegetable is the healthy way to eat.

I do love the enthusiasm of this company, definitely top nosh.


Top Nosh Meals Response
Thank you for your review Faye. We especially like your closing line :-) Mike, Dawn and the Top Nosh Team.

Returning customer

By: on 24 February 2020
As it is some time since I placed an order with you I cannot give you an honest reply at the moment. I am placing a n order for some Top Nosh meals this week but can tell you that I have been trying out a number of prepared meal options and you are the one I am giving another go to!

Top Nosh Meals Response
Thanks June and good to see you back....I understand there are lots to choose from now-a-days, so we have our fingers crossed that we'll end up being you're choice going forward. Mike

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