FAQs

Meals that state are low in carbohydrates contain less than 25 grams of Carbs

The secret to fantastic microwave meals is to REST your dish in the microwave for the same amount of time ( or longer if possible) as you microwaved it. A medium meal is perfect if you microwave from frozen on high heat for 3.5 mins then REST it for 3.5 mins , then give it another 2 mins and REST it for 2 mins. Then you can enjoy!! A Petite is best if you microwave from frozen on high heat for 2.5 mins then REST it for 2.5 mins , then give it another 1 mins if necessary and REST it for 1-2 mins. Then you can enjoy!! Large meals take patience: But lets face it... if it's worth eating it worth waiting! Microwave the large meal from frozen on high heat for 5 mins then REST it for 5 mins , then give it another 4-5 mins  and REST it for 4-5 mins. Then you can enjoy!!

The expiration date can be found printed on the label of each product.

Our fresh meals can be stored safely in your  fridge for 8 days from the production date, when kept entirely refrigerated. And they can be stored frozen for 6 months, as long as they are frozen BEFORE the used by date is expired. Frozen meals can be stored for 6 months.

We offer low-gluten, or dairy free or vegetarian or low carb meal options at Top Nosh Meals. As we have gluten products in our kitchen, we are unable to guarantee our meals as gluten-free - however, we do our best to offer a variety of low-gluten options. If you suffer from Coeliac Disease or are gluten intolerant, we recommend consulting your GP or healthcare professional for their advice on which meals to choose.

Low Gluten options are highlighted by a GF.

 # for meals contain 25gms or less carbs,

 O and OG showing meals with onion  and onion and garlic,

 DF for meals without any dairy

All of our ingredients arrive fresh from local small businesses, who souce the best products across Australia for our meals.

Top Nosh Meals prepares and cooks all of our meals in our commercial-grade kitchen in Beerwah, Queensland. Our meals are cooked by our 13 hard-working staff.

Once you have confirmed with your Home Care Package provider that you would like Top Nosh Meals to provide your discounted meals,  your provider will contact us to set up an account for you. We will contact you via phone to organise your first order. We will ask if you will be using the phone or the web site to order. If you wish to order on line, we'll have the discount set up on your account online. YOU MUT RING US BEFORE YOU PLACE YOUR FIRST ORDER INORDER TO RECEIVE THE DISCOUNT. 

To register your Home Care Package with Top Nosh, you need to contact your Care provider to confirm your eligibility for discounted meals. If you are eligible, you simply need to inform them that you'd like your meals through Top Nosh Meals. Your Home Care Provider will then contact us to confirm your details and we'll set you up with a linked account.

No, you don't require a Home Care Package to shop with Top Nosh. However, if you do have a Home Care Package, you can charge up to 70% of your orders to your Package and save.

Home Care Packages are in-home care & services for seniors that are funded (either in part or in full) by the Australian Government. Level 3 Home Care Packages (HCP Level 3 or HCP3) are designed to support people who have intermediate-level care needs.

At Top Nosh, we use an encrypted payment option that safely hides your credit card or payment details. This means that your details are safe and you won't need to worry about fraud.

It's important to only purchase items and orders online from reputable websites. At Top Nosh, we use an encrypted payment option, which means that your payment details are hidden and safe. We don't share your details with anyone.

We have no contracts, agreements or conditions. You are free to order as often or as infrequently as you please.

We accept credit card and Paypal payments for our orders.

If you have an issue with your delivered order, please call us as soon as possible on 5494 0113.

We have a flat rate delivery fee of $8.50 for all orders. We pride ourselves on getting meals out to those the other companies won't. Sometimes that means delivering to a central drop-off and collection point for those customers too far out for us to home deliver to. But just know, we're doing our absolute best to get the meals to you the best way possible. NB A delivery fee applies to all orders delivered beyond the Beerwah Factory.

We deliver to suburbs across the Sunshine Coast and North Brisbane. Our Delivery page details our delivery times and specific areas that we service. See our delivery page for more information.

Please check our Delivery Page for delivery days. Times will vary depending on traffic conditions, our load size and other issues beyond our control.

No. If you plan on not being home when your delivery arrives, simply leave an esky with an ice brick inside at your door, and our drivers will leave your meals inside. If we need to leave an esky because you are not home, we will charged $5 for the reusable ice sheet and a foam esky. We pride ourselves on getting meals to those the other companies won't. Sometimes that means delivering to a central drop-off and collection point for those too far out for us to home deliver to. But just know, we're doing our absolute best to get the meals to you the best way possible. NB A delivery fee applies to all orders delivered beyond the Beerwah Factory.

All orders for our fresh meals need to be with us by 4pm Monday (if you are ordering over the phone or via email) or by midnight Monday (for orders placed via our website). All orders for our frozen meals need to be with us by 4pm the day before we deliver to you (for all ordering methods)

If you'd like to cancel an order, please get in contact with us as soon as possible. Fresh meals are prepared on order, and once made we typically cannot refund the order. However, we understand that circumstances can change, which is why we will do our best to make changes to your order if you contact us promptly.

Yes. The minimum order amount is $65 + a $8 delivery fee (totalling $73).

Ordering your meals online is easy. Simply click here to start shopping for all your favourite meals. Once your cart is ready, follow the prompts to the checkout and pay for your order. For more information, visit our How It Works page for step-by-step instructions.

To change your account information, simply visit My Account and edit all necessary fields.

If you have forgotten the password to your account, please click the Forgotten Password prompt on the log in page and follow the steps provided to reset it.

While you don't need an account with us to shop, registering your details makes for simple ordering and speedy access of favourite meals.